Frequently Asked Questions

  • What are the check-in and check-out times?

    Check-in begins at 4:00 PM, and check-out is by 11:00 AM.

    If you need a little extra time, early check-in and late check-out may be available for a small fee and based on availability. Just let us know in advance—we’re happy to help when we can!

  • Do you allow pets?

    Yes, we have pet-friendly rooms available. A pet fee may apply. Please inform us in advance if you’re traveling with a pet.

  • Is parking available?

    Yes, complimentary parking is available on a first-come, first-served basis with one vehicle allowed per room. Additional street parking is available nearby if needed.

  • Do you offer Wi-Fi?

    Yes, complimentary Wi-Fi is available throughout the hotel.

  • What amenities are included in the rooms?

    Each room at The Jaxon is thoughtfully equipped with everything you need for a comfortable stay, including:

    • Cozy bedding and blankets
    • Smart TV
    • Air conditioning
    • Kitchenette with cooking essentials
    • Mini fridge and microwave
    • Hairdryer and iron
    • Complimentary toiletries

    We’ve taken care of the details so you can relax and enjoy your stay.



  • What is your cancellation policy?

    Cancellations made up to 2 days before check-in will receive a full refund minus

    a 3% processing fee. Cancellations made within two days of check-in will forfeit

    the reservation deposit.

  • What is the policy for extra guests?

    Each room has a maximum occupancy limit, which includes all adults and children.

    If this limit is exceeded, a $30 fee per additional guest per night may apply, or you may be required to book an extra room to accommodate your party comfortably.

  • How do I make a reservation?

    Reservations can be made directly through our website or by calling the hotel.

  • Are there any special accommodations for guests with disabilities?

    Yes, we offer accessible rooms designed for guests with disabilities. Please let us know your specific needs when booking so we can ensure a comfortable and accommodating stay.